Frequently asked questions and answers

First and foremost, EVA doesn’t sell anything itself. It simply makes sure that exclusive products—or products in exclusive editions—are delivered right to your doorstep, even from the other side of the world. Everything happens right on the portal. You don’t have to go anywhere, search for anything, or wait for a courier to arrive.

In this respect, EVA is also a little different.

You can become a user—or an “Eva-user,” as we call them—by clicking the “Register” button, which is why you’ll find it on our website. But it’s better to get an invitation...

Only those who have decided to become EVA ambassadors can send you an invitation. They’re the ones who know how EVA works, and they’ll be your guides and helpers on your journey with EVA.

Where can you find them?
Everywhere these days. Maybe you know someone who’s already mentioned EVA.

The EVA portal and the entire platform currently accept payments in CZK and EUR. In some cases, you’ll need to add funds to your user account in order to make purchases. You can do this by making a payment to a bank account. In other cases, you’ll send the payment directly to the supplier from whom you’re purchasing on the EVA portal.

However, EVA will never ask you for your credit card information so it can charge you for unnecessary subscriptions or microtransactions!

First, during registration, we’ll verify that the information you’ve entered is correct and that it’s really you.

Your account is linked to your email address and phone number. We’ll verify this by sending an email with an activation link and a text message with a code that you’ll need to enter.

Immediately after logging in and verifying your phone number, you’ll need to set up a 2FA code (two-factor authentication), for which we use well-known apps such as Google Authenticator or Authy. The choice of app is up to you. If you’re already using one, just add another 2FA code to it.

Both incoming and outgoing payments from your EVA account are always verified to ensure the account belongs to you and not someone else. And there are many other security measures running in the background.

The entire EVA system is designed to meet the strictest security standards.

So as long as you don’t share your login credentials with anyone, everything will be safe.

So far, there are several from various sectors: education, personal development, health, the environment, real estate, and more.

Our selection will gradually expand. We take great care in deciding which products to include in EVY, ensuring we select only the truly exceptional ones—or those offered to our users on exclusive terms that you won’t find elsewhere for the same product.

Signing up is easy—just fill out the basic information, verify your identity, complete the initial verification payment, and you can deposit your first funds. You can complete the entire process online without visiting a branch. Once you’ve signed up, you’ll have immediate access to an overview of available products.

The minimum amount varies by product. For most products, you can start with as little as 1,000 CZK. You can find the exact terms and conditions for each product in its details page after logging in to our Product Gallery.

Currently active products include bonds, loan participations, the Gold Account, and investment bullion; non-investment products include, for example, OXINO and the EVA Coin utility token. You can find an overview of all products, including their current status and terms and conditions, in the Product Gallery section after logging in.

Yes. Client funds are held separately from the EVA portal’s operating funds. The EVA portal serves as an intermediary providing access to various types of products from multiple suppliers; it does not hold client funds in its own operating accounts. This protects both the products and the funds from external influence. All customer funds are always held in separate accounts for as long as necessary to ensure transparency before the actual purchase and delivery take place.

The EVA Portal selects products that offer attractive options and exceptional benefits under clear and understandable terms. Each product has a clearly described mechanism, as well as potential returns and time horizon, where applicable. Thanks to the broader range of options across multiple products, you can diversify your risk while taking advantage of the various opportunities the platform offers. We strive to monitor the financial health of our providers. Before a product is listed in the Product Gallery, the EVA Portal verifies the provider in public registries, including its key personnel. However, it is up to each individual to weigh all risks, just as with any purchase made online.

The products and services currently available on the portal are not subject to a regime requiring authorization from the Czech National Bank. Therefore, the EVA portal is not a bank, a payment institution, a securities dealer, or a provider of cryptoasset-related services, and it does not hold authorization from the CNB.
You can find the terms and conditions for each product and information about who your contracting party is in the documentation for the specific product before entering into a contract.
We verify your identity during registration and prepare the contractual documentation for the products in cooperation with external law firms.

You can initiate the withdrawal of unprocessed purchases or rewards directly from your user account. Once you submit a payment request, it is reviewed and then processed. The funds are then transferred to your bank account—typically within 3–5 business days.
This transaction is then recorded in your user account on the EVA Portal.

The EVA portal has been in operation since 2022. It is run by a Czech team based in the Czech Republic. You can learn more about the team on the portal at www.portal-eva.com.
All contact and company information is available at the same address in the page footer.